FAQ

Where can I buy Whiffer Sniffers?

You can purchase Whiffer Sniffers here on WhifferSniffers.com, you can also visit our store locator!

How many Whiffer Sniffers are there to collect?

There are currently 14 Whiffer Sniffers characters currently available in the collection.
(9) Series 1 ‘Regular’ Whiffer Sniffers
  • 

Tony Pepperoni (Pizza)
  • 
Freddy Frosted (Chocolate Donut)
  • 
Tangerina Ballerina (Tangerine)
  • 
Adam Apple (Apple)
  • 
Bitsy Berry (Strawberry)

  • Kaumana Wanna Smellya (Pineapple)
  • 
I.B. Poppin’ (Popcorn)
  • 
Dilly Yo (Pickle)

  • Chilly Pepper (Chili Pepper)


(3) Series 1 ‘Mystery Pack’ Whiffer Sniffers

  • Mystery Pack 1 - Jimmy S’more (S’more)

  • Mystery Pack 2 – Frenchy (French Toast)
  • 
Mystery Pack 3 – Bubbles (Bubble Gum)


(2) Series 1 Limited Edition Holiday Whiffer Sniffers
  • Kris Krumbles (Sugar Cookie)
  • 
Peppermint Paulie (Peppermint Donut)

(6) Series 2 ‘Regular’ Whiffer Sniffers

  • 

Ben Sizzlin' (Bacon)
  • 
Billy Bluesberry (Blueberry)
  • Chip (Chocolate Chip)
  • 
King Conga Coconut (Coconut)
  • 
Milton Melon (Watermelon)

  • Sugar Cake (Strawberry Cupcake)

(2) Series 2 ‘Mystery Pack’ Whiffer Sniffers


  • Mystery Pack 4 - Jerry Pie (Cherry Pie)

  • Mystery Pack 5 – Sunny Pop (Orange Cream Pop)



(1) Series 2 Limited Edition Holiday Whiffer Sniffers

  • Cocoa Yolko (Chocolate Egg)

(3) Series 3 Part 1 ‘Regular’ Whiffer Sniffers

  • 

Georgia (Bacon)
  • 
Meatball Paul (Meatball)
  • Willy B. Chilly (Snowcone)

(2) Series 3 Part 1 ‘Mystery Pack’ Whiffer Sniffers


  • Mystery Pack 6 - Ivana Pucker-Up (Lemon)


What do kids typically do with the clips?

Whiffer Sniffers are perfect to clip onto your backpack, book bag, lunch box, purse, sports bag, hang in your locker or leave in the car.

How are Mystery Packs Sold?

Mystery Packs are "blind boxes" that will contain any one of the items pictured on the outside of the package.  Mystery Packs are also the only place you can find rare Limited Edition Whiffer Sniffers and super rare Gold Bag Sniffer Mixes. For example, if you purchase the “Jimmy S’more” mystery pack, inside there may be a “Jimmy S’more”, one of the other 9 regularly sold Series 1 characters, or, if your are very lucky, a super rare gold bag Sniffer Mix!   

Are there Limited Edition Whiffer Sniffers (Mystery Items, Sniffer Mixes, Sniffer Switches, Gold Bags & More)?

All Whiffer Sniffers will retire eventually, so each character is a Limited Edition.  However, there are special rare and super rare Whiffer Sniffers including rare Mystery Pack characters and super rare Sniffer Switches and Sniffer Mixes.  Sniffer Switches are second versions of Whiffer Sniffer characters and can be spotted through the clear packaging.  Sniffer Mixes are a special combination of 2 Whiffer Sniffer characters and can only be found in gold bags inside Mystery Packs.  For more information click here.

How strong are the scents?

The scents are designed to not be overpowering and are on the mild end of a scent spectrum. They’re just right!

How long will the scents last?

Whiffer Sniffers will stay scented for at least a full year.  If you hang on to your Whiffer Sniffer's package and store them inside when you’re not using them, the scent will last even longer!

Why does my clip/Super Sniffer not have scent/isn't as strong after having it for a few days?

You may notice that the scent isn't as strong after taking it out of it's packaging and out in the open air for a few days. This is because the scent is all sealed up in the packaging and it is very strong upon first opening. The scent will dissipate after a few days to it's regular level of scent. The scent from the clips will not go away completely for at least a year. We designed the scent of Whiffer Sniffers to only be noticeable from up close, so that it won't be prominent or overpowering when carried around.

Do Whiffer Sniffers come packaged?

Yes, Whiffer Sniffers come cleverly packaged in an attractive clear sealed tube. If you hang on to your Whiffer Sniffer's package and store your Whiffer Sniffer inside the original package when you’re not using it, the scent will last even longer!

Are Whiffer Sniffers child safe?

Yes, Whiffer Sniffers conform to all applicable CPSC (Consumer Product Safety Commission) safety standards. In addition, all of the fragrances used in Whiffer Sniffers are produced in the USA, and conform to IFRA standards for fragrances in toys. They are recommended for children 3 years and older.

How do you clean Whiffer Sniffers?

We recommended cleaning your Whiffer Sniffer by surface washing with a wet cloth. Machine washing your Whiffer Sniffer is not recommended.

How long does it take to process an order?

If you have placed an order, your order will be processed within 1-2 business days (excluding weekends and holidays), you will receive an email with a tracking number once your order has been processed and shipped.

Where do Whiffer Sniffer orders ship from?

Whiffer Sniffers are shipped from Kennesaw, GA, USA. If you have placed an order, your order will be processed within 1-2 business days (excluding weekends and holidays), you will receive an email with a tracking number once your order has been processed and shipped.

Can I track my order?

You will receive an email with your tracking information after you place your order. Please note that the tracking information will not be available until the next business day after you place your order. If you click on the tracking link and you see a notice that says ‘This tracking number is not found,’ that just means that your order has been processed and the shipping label has printed, but the package has not been picked up yet.

What is your return policy?

Most products may be returned for a refund or exchange within 30 days of purchase.  We cannot accept returns of "Mystery Pack" items. If more than 30 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact customerservice@whiffersniffers.com. Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment..
Exchanges (if applicable) 
We can only replace items if they are defective or damaged. If you would like to exchange a defective or damaged item for the same item, please send us an email at customerservice@whiffersniffers.com. We will review your claim and, if approved, email you a return label.
Shipping 
Please do not ship any product to Whiffer Sniffer prior to receiving a return authorization number. We will not be able to process any returns that arrive without our return authorization number written on the box. Contact customerservice@whiffersniffers.com to receive your return authorization number.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

How will we know when new Whiffer Sniffers are available?

We will announce the release of new Whiffer Sniffers on our website and through our social media outlets. If you’re interested in new release information, we encourage you to follow us @whiffersniffers on Instagram, like our page on FaceBook www.facebook.com/whiffersniffers , on Twitter www.twitter.com/whiffersniffers or subscribe to our YouTube Channel www.youtube.com/c/whiffersniffers

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